Finnish​-speaking Customer Service Consultant

TP Poznań

Twoja kariera zaczyna się tutaj!

Wielkość firmy 1001+

Hi! 

We support customers of one of the largest manufacturers of home appliances/RTV equipment.

We are growing and looking for consultants who are enthusiastic and committed to serving customers.

 

Tasks: 

– Provide technical support to equipment users.

– Diagnose and resolve technical problems.

– Providing information on products and their functionality.

– Entering requests into the system.

 

Our requirements: 

– Fluency in Finnish (B2/C1).

– Excellent command of English (B1/B2).

– Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).

– Smile, positive attitude, communicative, willingness to learn.

– Ability to type quickly on a computer keyboard.

– Availability for at least 120 hrs per month; Project hours: Mon–Fri 8:00-17:00.

 

We recruit remotely! Learn about the stages of recruitment: 

  • Screening – initial telephone interview.

  • Language test.

  • Online interview with English language verification.

  • Information for you about our decision.

 

What we offer: 

– Civil contract with a rate of PLN 60,00 gross/h.

– If you are relocating to Warsaw from another country or city in Poland, we provide you:

1. Flights/transportation to Warsaw,

2. Accommodation for the first month,

3. 4000 PLN gross relocation bonus,

4. Full support from a buddy who will help you find your feet in Poland/Warsaw.

– The possibility of arranging a convenient collaboration schedule.

– Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, shopping codes, cinema tickets, and much more.

– ​In about 6 months, you will work from the office, and if you achieve good results, you can switch to remote work.

– Opportunities for personal and language development – internal training and free access to a language learning platform are available.

– Opportunity to grow within the company’s structures – we specialize in identifying talent among our agents through internal recruitment. This is a chance for you to build a career path..

 

To which we urge and invite you! Apply today!