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As a Sales Associate with Latvian working from home in Poland, you’ll participate in creating and delivering exceptional customer experiences while you also #experienceTTEC, an award-winning employment atmosphere and company culture.

Your Responsibilities

Your position as a Sales Associate will entail generating new business, reaching out to existing customers, and employing a consultative approach to provide customized solutions that fulfill the unique requirements of clients, all while executing sales strategies to meet targets through both outbound and inbound sales calls.

More About Your Role

We’ll train you to become a subject matter expert in your area, ensuring you can confidently provide the highest level of service possible whether through voice, chat, or email interactions. We believe you possess the essential quality that can’t be taught – a caring and supportive demeanor that will resonate as you assist customers. You’ll also have a chance to build great new friendships within the TTEC community and advance your career in a vibrant, family-friendly environment.

You will report to the Sales Director. You will contribute to the success of the customer experience as well as the overall success of the team.

In a Typical Day, You’ll:

Expand your book of business by developing new business opportunities, establishing and nurturing client relationships, and ensuring customer retention.
Reach the decision maker by leveraging Influencers and Users to help secure the business.
Interact with customers in a consultative manner to create value propositions that address their needs, aiming to increase volume for existing clients and acquire volume for new customers.
Respond to incoming calls/emails and ensure the delivery of exceptional customer experiences.
Identify the customer’s shipping profile to secure their business or, alternatively, refer the lead to the proper channel.

What You Bring to the Position

Ideally, a solid track record of sales success, preferably in a B2B context
Outstanding communication and interpersonal abilities
Demonstrated expertise in sales negotiation and closing techniques.
Embrace a well-rounded strategy that includes cold calling, relationship building, sales procedures, and appointment setting.
Goal-driven with a strong emphasis on achieving targets and contributing to business growth.
Proficient in Latvian (C1 minimum level) and communicative English (B1 minimum level).

Your Expectations

Generous relocation package of 2000 PLN net
Base salary of 9,100 PLN gross, plus bonus opportunities
A culture of learning, growth, and ongoing improvement
A comprehensive benefits package which includes (to name a few):
Private Luxmed medical care, including dental care and eye care plan (glasses reimbursement)
Multisport Card
Fully remote work option
Additional days of annual leave
PPK Plan
Employee Referral Program
VISA and Work Permit reimbursement if needed
Thousands of career development opportunities, including a partial reimbursement program for language courses, as well as a tuition program for sales courses and studies

About TTEC

Our business revolves around making customers happy. That’s our sole purpose. Since 1982, we’ve supported companies in creating engaged, satisfied, and profitable customer experiences through our combination of humanity and technology. On behalf of numerous leading iconic and disruptive brands worldwide, we communicate, message, text, and video chat with millions of customers each day. These remarkable customer experiences begin with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC values and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering outstanding service and technology but also humanity. We ensure all our employees feel valued and comfortable being their authentic selves at work. As a global organization, we recognize that diversity is our strength. It allows us to view projects and ideas from varied perspectives and enables every individual to add unique value.

Location/DivisionKrakow (City), Poland, Remote

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Sales Representative z językiem łotewskim (Praca zdalna)

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