As a Sales Representative fluent in Estonian working from home in Poland, you’ll participate in creating and delivering exceptional customer experiences while you also #experienceTTEC, an award-winning work environment and company culture.

What You’ll Be Doing

Your responsibilities as a Sales Representative will include generating new business, reaching out to existing customers, and employing a consultative approach to provide customized solutions that cater to the clients’ specific needs, while implementing sales strategies to meet targets through both outbound and inbound sales calls.

A Bit More About Your Role

We’ll equip you to become a subject matter expert in your area, so you can confidently provide the highest level of service possible whether through voice, chat, or email interactions. We trust you already possess the essential quality that cannot be taught – a caring and supportive demeanor that will shine through as you assist customers. You’ll also have the opportunity to forge great new friendships within the TTEC community and advance your career in a vibrant, family-friendly environment.

You'll report to the Sales Director. You’ll play a key role in enhancing the customer experience and contributing to the overall success of the team.

During a Typical Day, You’ll:

Expand your book of business by creating new business opportunities, establishing and nurturing customer relationships, and ensuring retention.
Connect with decision-makers by utilizing Influencers and Users to help close business deals.
Involve customers in a consultative manner to craft value propositions that meet their needs, with the goal of increasing volume for existing clients and acquiring new customers.
Respond to incoming calls/emails and guarantee the delivery of an exceptional customer experience.
Identify the customer’s shipping profile to secure their business or alternatively, refer the lead to the appropriate channel.

What You Bring to the Role

Ideally, a proven track record of sales success, preferably in a B2B context
Excellent communication and interpersonal skills
Demonstrated proficiency in sales negotiation and closing techniques.
Adopt a comprehensive approach that includes cold calling, relationship building, sales processes, and appointment setting.
Goal-oriented with a strong focus on achieving targets and contributing to business growth.
Proficient in Estonian (C1 minimum level) and communicative English (B1 minimum level).

What You Can Expect

Generous relocation package of 2000 PLN net
Base salary of 11,000 PLN gross, plus bonus potential
A culture of learning, growth, and continuous improvement
A solid benefits package which includes (just to name a few):
Private Luxmed medical care including dental care and vision care plan (glasses reimbursement)
Multisport Card
Fully remote work mode
Additional annual leave days
PPK Plan
Employee Referral Program
Reimbursement for VISA and Work Permit if needed
Thousands of career development opportunities include a partial reimbursement program for language courses as well as a tuition program for sales courses and studies

About TTEC

Our business is focused on making customers happy. That’s our sole mission. Since 1982, we’ve supported companies in creating engaged, satisfied, and profitable customer experiences powered by our blend of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we engage, message, text, and video chat with millions of customers each day. These remarkable customer experiences start with you.

TTEC is proud to be an equal opportunity employer, where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC values and is dedicated to building a diverse and inclusive workforce that respects and empowers a variety of cultures and perspectives within our global teams. We strive to mirror the communities we serve by not only delivering exemplary service and technology but also embodying humanity. We prioritize ensuring that all our employees feel valued and at ease being their authentic selves at work. As a global company, we understand that diversity is our strength. It allows us to approach projects and ideas from multiple perspectives and enables every individual to bring their unique value to the table.

Location/DivisionKrakow (City), Poland, Remote

Sales Representative z językiem estońskim (Praca zdalna)

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