As a Sales Representative speaking Czech working from home in Poland, you’ll be part of creating and delivering exceptional customer experiences while you also #experienceTTEC, an award-winning workplace and company culture.

Your Responsibilities

Your position as a Sales Representative will entail generating new business, reaching out to existing customers, and employing a consultative approach to deliver customized solutions that address the clients’ unique needs, while implementing sales strategies to meet targets through both outbound and inbound sales calls.

A Little More About Your Role

We’ll train you to become a subject matter expert in your area, allowing you to confidently provide the highest level of service possible, whether via voice, chat, or email interactions. We believe you possess the essential trait that can’t be taught – a caring and supportive nature that will be evident as you assist customers. You will have the opportunity to make wonderful new friends within the TTEC community and advance your career in a lively, family-friendly environment.

You’ll report to the Sales Director. You’ll play a role in enhancing the customer experience and contribute to the overall success of the team.

On a Typical Day, You’ll:

Expand your book of business by developing new opportunities, building and maintaining customer relationships, and ensuring customer retention.
Reach the decision maker by leveraging Influencers and Users to facilitate closing deals.
Engage customers in a consultative manner to craft value propositions that align with their needs, aiming to increase volume for existing clients and attract volume from new customers.
Respond to incoming calls/emails and ensure the delivery of exceptional customer experience.
Identify the customer’s shipping profile to secure their business or, alternatively, refer the lead to the appropriate channel.

Your Qualifications

Ideally, a strong history of sales success, preferably in a B2B setting
Excellent communication and interpersonal abilities
Proven expertise in sales negotiation and closing techniques.
Embrace a comprehensive approach that encompasses cold calling, building relationships, sales processes, and appointment scheduling.
Goal-oriented with a strong emphasis on achieving objectives and contributing to business growth.
Fluency in Czech (C1 minimum level) and conversational English (B1 minimum level).

What You Can Look Forward To

Base salary of 9,100 PLN gross, plus bonus potential
A culture focused on learning, growth, and continuous improvement
A robust benefits package which includes (to name a few):
Private Luxmed medical care including dental and eye care (glasses reimbursement)
Multisport Card
Fully remote working mode
Additional annual leave days
PPK Plan
Employee Referral Program
Reimbursement for VISA and Work Permit if needed
Thousands of career development opportunities including language course partial reimbursement program as well as tuition program for sales courses and studies

About TTEC

Our mission is to make customers happy. That’s the core of what we do. Since 1982, we’ve helped companies cultivate engaged, satisfied, and profitable customer experiences driven by our blend of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we engage with millions of customers daily through calls, messages, texts, and video chats. These exceptional customer experiences begin with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. TTEC values and is dedicated to creating a diverse and inclusive workforce that honors and empowers the culture and perspectives present in our global teams. We strive to reflect the communities we serve by not only delivering remarkable service and technology but also showcasing humanity. We make it a priority to ensure that all our employees feel valued and comfortable being their authentic selves at work. As a global organization, we recognize that diversity is our strength. It allows us to approach projects and ideas from various perspectives and ensures that every individual contributes value in their unique way.

Location/DivisionKrakow (City), Poland, Remote

Sales Representative z językiem czeskim (Praca zdalna)

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