As a Sales Representative with Czech working from home in Poland, you will be involved in creating and delivering exceptional customer experiences while you also #experienceTTEC, a prestigious employment experience and company culture.

What You’ll Be Doing

Your position as a Sales Representative will require generating new business, reaching out to existing customers, and utilizing a consultative approach to provide customized solutions that address the unique needs of clients, while implementing sales strategies to meet targets through both outbound and inbound sales calls.

A Bit More About Your Role

We will provide training to help you become a subject matter expert in your area, ensuring that you can deliver the highest level of service possible through voice, chat, or email interactions. We believe you already possess the essential quality that can't be taught – a caring and supportive personality that shines through as you assist customers. You will also have opportunities to forge great new friendships within the TTEC community and advance your career in a dynamic, family-friendly environment.

You will report to the Sales Director. You’ll play a key role in enhancing the customer experience and contributing to the overall success of the team.

During a Typical Day, You’ll:

Expand your book of business by identifying new business opportunities, establishing and nurturing client relationships, and ensuring customer retention.
Reach decision-makers by leveraging Influencers and Users to assist in closing deals.
Engage with customers in a consultative manner to develop value propositions that meet their needs, aiming to increase volume for current clients and acquire new customers.
Respond to incoming calls/emails to deliver an outstanding customer experience.
Assess the customer’s shipping profile to secure their business or alternatively, direct the lead to the appropriate channel.

What You Bring to the Role

Ideally, a demonstrated track record of sales success, particularly in a B2B setting
Exceptional communication and interpersonal skills
Proven proficiency in sales negotiation and closing strategies.
Adopt a well-rounded approach that encompasses cold calling, relationship building, sales processes, and appointment setting.
Goal-oriented with a strong emphasis on achieving targets and contributing to business growth.
Proficiency in Czech (minimum C1 level) and communicative English (minimum B1 level).

What You Can Expect

Generous relocation package of 2000 PLN net
Base salary of 9,100 PLN gross, plus bonus opportunities
A culture of learning, growth, and continuous improvement
A comprehensive benefits package which includes (to name a few):
Private Luxmed medical care including dental and eye care plans (glasses reimbursement)
Multisport Card
Fully remote work options
Additional annual leave days
PPK Plan
Employee Referral Program
Reimbursement for VISA and Work Permit if needed
Thousands of career development opportunities, including partial reimbursement for language courses as well as tuition programs for sales courses and studies

About TTEC

Our business centers around making customers happy. That’s our sole focus. Since 1982, we’ve assisted companies in creating engaged, satisfied, and profitable customer experiences, powered by our blend of humanity and technology. Representing many of the world’s leading iconic and disruptive brands, we interact via calls, messages, texts, and video chats with millions of customers each day. These outstanding customer experiences begin with you.

TTEC is committed to being an equal opportunity employer where all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. TTEC embraces and is dedicated to fostering a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by delivering not only exceptional service and technology but also humanity. We prioritize ensuring that all our employees feel valued and comfortable being their authentic selves at work. As a global enterprise, we understand that diversity is our strength. It allows us to approach projects and ideas from various perspectives and enables each individual to contribute their unique value.

Location/DivisionKrakow (City), Poland, Remote

Sales Representative z językiem czeskim (Praca zdalna)

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