Join our team at Foundever!
Customer Service Specialist with Czech or Slovak
Fully remote work mode from Poland.
Your daily tasks:
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Providing the highest level of customer service (contact with clients via phone and e-mails);
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Meeting targets set by the client and management;
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Following company policies and procedures, ensuring quality;
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Performing daily tasks in an efficient and timely manner;
What do we expect from you?
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Language: Proficiency in Czech (C1) or Slovak (C1) and advanced knowledge of English (B1 level);
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Experience: Customer Service experience would be a benefit, great if you have experience in technology focused roles;
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Technology: Knowledge of MS Office and developed computer skills;
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Personality: Motivated, enthusiastic.
Advantages will be:
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Ability to prioritize and plan;
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Independence AND ability to work with minimal supervision;
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Tech savvy background, ability to solve problems, troubleshooting skills;
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Attention to detail;
Working conditions:
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Type of contract you choose yourself (freelance contract for students and employment contract for other employees);
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Working from the comfort of your own home;
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Day shifts from Monday to Friday
We offer:
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Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children’s Day, etc.);
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Private Medicover healthcare;
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Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
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Professional development through training and cross-location cooperation at the international level.
Don’t hesitate and apply now!