German-speaking Customer Service Specialist

TP Poznań

Twoja kariera zaczyna się tutaj!

Wielkość firmy 1001+

Hi!

Have you ever done laundry at work?

No? Strange…with us it’s normal!

We support customers of one of the largest manufacturers of home appliances, RTV equipment, and IT equipment. As a result, our office is equipped with a vast array of equipment, making you feel almost at home.

 

Tasks:

– Provide technical support to equipment users.

– Diagnose and resolve technical problems.

– Providing information on products and their functionality.

– Entering requests into the system.

 

Our requirements:

– Very good command of German,

– Good command of English,

– Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).

– Communicativeness,  willingness to learn.

– Ability to type quickly on a computer keyboard.

– Availability for a minimum of 120 hrs per month.

 

We recruit remotely! Learn about the stages of recruitment:

  • Screening – initial telephone interview.

  • Language test.

  • Teams interview with English language verification.

  • Information for you on our decision.

 

What we offer:

– Civil contract with a rate of PLN 50,00 gross/hour.

– If you are relocating to Warsaw from another country or city in Poland, we provide you:

1. Flights/transportation to Warsaw,

2. Accommodation for the first month,

3. 4000 PLN gross relocation bonus,

4. Full support from a buddy who will help you find your feet in Poland/Warsaw.

– The possibility of arranging a convenient collaborating schedule; the project works on Monday-Friday 9:00 – 18:00, and Saturday 10:00 – 16:00.

– Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, shopping codes, cinema tickets, and much more.

– About 6 months you will work from the office, and if you stabilize good results, you will be able to switch to remote work. ​

– Opportunities for personal and language development – internal training and free access to a language learning platform are available.

– Opportunity to grow within the company’s structures – we specialize in identifying talent among our agents through internal recruitment. This is a chance for you to build a career path..

 

To which we urge and invite you! Apply today!

 

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