Czech-speaking Customer Support for a Streaming Service

Customer Support for a Streaming Service (Czech Language)

“When people ask me if I went to film school, I tell them: ‘no, I went to films’.” – Quentin Tarantino

• Are you looking for a fully remote opportunity you can do from anywhere in Poland?

• Do you speak Czech at a minimum C1 level and English at B2 level?

If yes – we are looking for you!

What needs to be done?

• Handling inbound customer calls in Czech.

• Supporting customers with:

  • technical issues,

  • account-related questions,

  • subscriptions and payments.

​Our requirements:

• Czech (C1+) and English (B2) proficiency.

• Good computer skills and the ability to multitask.

• Positive, proactive attitude towards customers.

• Confidence when speaking on the phone.

• Possibility to provide availability within service hours (11:00–19:00), based on your preferred schedule.

• Participation in onboarding sessions conducted over approx. 11 days (typically between 9:00–17:00, from our office) is required to get started.

• Higher availability (approx. 128–170h monthly) is welcome.

What we offer:

• Civil contract.

• 50,00 PLN gross/hour, including training time.

• 100% remote cooperation from day one.

• Company-provided equipment (also for training).

• Opportunity to develop language and professional skills.

• Access to MyBenefit platform (private healthcare, sports card, vouchers, cinema tickets, and more).

• 1-year free Netflix subscription.

• Possibility of long-term cooperation.

Recruitment process:

• Phone interview + initial English check.

• Online English test (B2 level).

• Czech language verification.

• Recruitment meeting with Hiring Manager (including typing test and Czech role-play).

• Feedback regardless of the decision.

Join us and apply today!