Customer Migration Analyst

Hybrid work model after stationary training (2/3 days from the office)

Temporary contract of employment – till December 2027

What you will be doing:

• Customer segmentation to accelerate the migration of customers – identifying eligible customers based on business value in the context of Integration activities

• Ad-hoc and regular customer analysis

• Assisting the execution of customer migrations through data and analytical skillset, advising on data-driven conclusions

• Communicating with a wide range of stakeholders regarding project requirements, interpretation of data, and the development of recommendations based on findings

• Collaboration with stakeholders across functions and countries

• Working in a team of analysts, regularly aligning on project requirements and process changes

• Development & maintenance of core datasets used by the Analytics team across the project

• Identification and resolution of data issues

• Working with a wide range of data sources – including liaising with SMEs to identify new data sources

• Evaluation of project performance, utilizing transactional data sources & survey results

What do you bring with you:

• What do you bring with you:

• English - advanced (min. C1)

• Strong knowledge of Python, experience working in Databricks

• +3 years of experience in a similar position/ area

• Excel expert, comfortable with PowerPoint presentations

• Comfortable working in a dynamic and fast-paced environment

• Strong problem-solving skills – ability to locate the sources & create the processes required to answer questions and resolve issues

• Comfortable presenting analysis & results to varying audiences

• Knowledge of data structures and the ability to enhance the data to be integrated across the business

• Working in a team with other analysts – aligning data sources with continual improvement of the data infrastructure

• Work across multiple data sources, e.g. customer segmentations, operational data, IT data

• Strong understanding of data validation, analysis, problem-solving and error checking techniques

Nice to have:

• SAS Enterprise Guide experience will be considered as an advantage.

• Experience working with Asana, GitHub

What do we offer:

• Attractive compensation package

• Training to get you started and on-the-job learning opportunities

• Extensive learning resources to further develop your skills and knowledge

• Tuition Assistance Program

• Great career opportunities